Supporting independence through structured, person-centred care
For professionals

Clear information for commissioners, social workers and NHS mental health teams.

This page is designed to make referral decisions easier. It brings together suitability, process, pathway stages and contact details in one professional-friendly structure.

Illustration representing community-based professional support
Why this matters

A professional page should answer the questions that affect confidence

Professionals often need to understand who you support, how quickly you respond, what your pathway looks like and how you work with external teams.

Referral routeWe accept referrals from local authorities, social workers, NHS teams, case managers and other care professionals.
Assessment processWe review needs, support requirements, known risks, compatibility and likely outcomes before placement decisions are made.
Transition planningMove-in is planned carefully to reduce anxiety, maintain continuity and build early stability.
Review and progressSupport plans, risk and outcomes are reviewed regularly with involved professionals and the individual.
Professional trust points

Use this section to add real quality markers as they become available

Once available, add registration details, inspection outcomes, workforce training figures, local authority frameworks and any relevant accreditations.

FastClear referral route
LocalLondon borough coverage
StructuredPathway-led support planning
Referral pathway

The six stages professionals usually expect to see

1

Referral received

Initial information, referral documents and current risks are reviewed.

2

Assessment

Needs, compatibility and support requirements are considered.

3

Decision

Suitability is discussed and next steps agreed.

4

Transition

Move-in planning and introductions support a safe start.

5

Ongoing support

Support focuses on wellbeing, routine, stability and independence.

6

Review and move-on

Progress is reviewed and, where appropriate, more independent options are planned.